PLEASE READ: We’ve become aware that one or more scammers posted tickets for sale on our Facebook event page. They were not registered race participants and therefore did not actually have a ticket. We’re implementing a verification procedure with the goal of reducing the likelihood of scammers succeeding. We will attempt to confirm that anyone looking to sell their race ticket is a registered runner. Unfortunately, we cannot verify or control what people post on social media channels other than our Facebook page and our Facebook event page, nor can we accept responsibility for runners who purchase a non-existent ticket.
For people looking to buy a race ticket this year, we recommend the following:
- Avoid using social media pages not officially associated with the YRTM to find a spot. Sellers and buyers are asked to post only on our Facebook event page.
- The seller should initiate the transfer of the ticket before any money is exchanged.
- The buyer should reimburse the seller only after receiving an email confirmation of the transfer from events.com.
- If you are unsure or have questions, please email us at register@yukonmarathon.com.
July 28th - On line changes to registrations will close at midnight. After this, the only changes we will be able to make is to add substitute runners to existing relay teams. If you are registered for an individual event (full marathon, half marathon or half marathon walk), you must make this change online before midnight July 28th. If you need to make changes to a relay team, please email us at register@yukonmarathon.com.
Prior to midnight July 28th
Our registration system allows participants registered in an individual event (that is, marathon, half marathon, half-marathon walk) to change race category or transfer their spot to another person if they must withdraw from the race. It also allows relay runners to change the leg(s) that they are running.
If the change you want to make is from an individual event to a relay team, or from a relay team to an individual event, you will need to contact help@events.com or register@yukonmarathon.com to make the change.
Relay teams who withdraw: Withdrawing relay team members have the option of transferring their spots to individuals who are interested in running one of the individual events - the full marathon, the half-marathon or the half-marathon walk. Teams cannot transfer their spots to another team.
To change race category
(Examples: from full to half marathon, from half marathon to half marathon walk)
1. Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.
2. Wait for your event tabs to load and find Yukon River Trail Marathon.
3. Click on "View order"
4. Click on "Manage Ticket" and “Change Ticket”
5. You can now select the new individual race category you want. Select your new race category and Continue.
6. Please review and complete the information required by the organizer for the new category.
7. If you purchased a T-Shirt when you registered, it will be reselected for you. You can change the size at this time if the new size is available (you won’t be charged a second time).
8. After you have reviewed your order, please ‘Submit Order’ and voilà you're all set! You will receive a confirmation by email of the change you’ve made.
9. If you encounter any difficulties, please contact register@yukonmarathon.com.
For relay runners: To change the leg or legs you are running
1. Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.
2. Wait for your event tabs to load and find Yukon River Trail Marathon.
3. Scroll down the Form Questions until you come to the question about which leg or legs you are running.
4. Use the drop down menu to make changes.
5. Click on “Save” at the top of the page.
To transfer your spot to another participant (these instructions apply to all events)
1. Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.
2. Wait for your event tabs to load and find Yukon River Trail Marathon.
3. Click "View order"
4. Click "Manage Ticket"
5. Click "Transfer Ticket" and enter in the buyer's email.
An email invitation will be sent to this person. And, you will receive notification when the buyer has successfully registered.
Two important things to keep in mind when you are transferring your spot to another person:
· Any exchange of money must take place between the seller and buyer. Neither Events.com, nor the Race Organizers, will get involved in the financial transaction.
· If the withdrawing runner (seller)purchased a shirt, the shirt transfers to the new person (buyer). The buyer cannot decline the shirt, and should click "included in transfer" when registering. Within a week, Events.com will send a message asking the buyer for their preferred shirt size. Keep in mind that our shirt inventory is limited and we may not have your preferred shirt size.
If you encounter any difficulties in changing race category or legs, or in transferring spots to another person, contact register@yukonmarathon.com.
Happy running and see you in August.